Home Gold Grass Gift Vouchers Group Bookings Movie Club Venue Information FAQs FAQs Get eNews
Sydney’s Frequently Asked Questions
Booking Online
Unsure if your booking went through?
Downloading Print-at-Home tickets
If you make a mistake during a booking
Failed Transactions
 
General information
How do I get there?
Where can I park?
What time do the gates open?
What time does the film start?
Can I bring chairs? What are the seating arrangements?
What food and drinks are available?
Can I BYO?
Can I smoke?
What happens to lost property?
What if I want to go with a big group?
Adverse Weather Conditions
Can I bring a dog?
Cancellation due to technical failure or temporary venue closure
 
Moonlight Movie Club
How do I join Moonlight Movie Club?
How do I purchase extra Movie Club credits?
What does a Movie Club credit entitle me to?
How do I use my entry credits?
What do I do when I get to the cinema?
Can I get Gold Grass tickets with my Movie Club credits?
What should I do if I lose my membership card?
 
Redeeming Vouchers and Rain Out Tickets
How do I redeem my Gift Voucher?
How do I redeem my Rain Out Ticket?
How do I use my Season Pass?
How do I use my Complimentary Voucher?
 
Tickets
Where can I buy tickets?
How much do tickets cost?
Which credit cards do you accept for payment?
I don’t have a credit card. How can I buy tickets to Moonlight?
How do I collect my tickets?
What kind of concessions do you offer?
Do you offer a reduced ticket price for carers?
What is Moonlight's refund policy?
Gold Grass Tickets
Adverse Weather Conditions
How do I find my tickets to reprint?
 
 
 
Copyright © 2010 Moonlight Cinema | Developed by Sakari Design