Food and beverage items purchased with your tickets online will appear on your Print-at-Home under your tickets. To collect your order, all you need to do is bring your Print-at-Home ticket (either printed or on a smartphone/device) to the food truck on site.
Please note that food service stop when the film starts so you will need to collect your items before this time.
Moonlight is an outdoor cinema, and it can get chilly once the sun goes down! Be prepared and pack a jumper just in case. Layer up and/or bring a blanket to snuggle under, and you’ll have a cosy night. If you don’t plan on hiring bean beds at the venue, we recommend you bring a picnic rug and pillows.
If it’s been a bit wet, we encourage you to bring something to keep dry, just in case. Ponchos and plastic picnic rugs are always a good option.
Moonlight Cinema is located at QT Port Douglas, 87-109 Port Douglas Road Port Douglas. From Cairns International and Domestic Airport, drive north along the Captain Cook Highway. Take a right into Port Douglas Road then the resort is on your left. Rydges Sabaya Resort is approximately 50 minutes drive.
Parking is available at QT Port Douglas, 87-109 Port Douglas Road. Drive through the main entry, turn left and follow the signs to the dedicated Moonlight Cinema parking area.
Gates open at 6.30pm and screenings start at approximately 7:15pm. Films advertised as EARLY START commence at 6.30pm, with gates opening at 5.30pm.
We suggest arriving early to ensure a great spot on the lawn. Give yourself time to relax and enjoy a picnic or our delicious onsite catering before the film.
Bean Beds are available for hire at the venue for $9. Alternatively you can bring your own bean bags, low beach chairs (without legs), cushions, blankets and rugs. If you need to bring a full height chair, please consider your fellow guests and be aware that we may ask you to move to the side or back of the seating area.
QT Port Douglas guests qualify for a free upgrade to the VIP section (deck chair or Bean Bed included, subject to availability). Present your room key at the Box Office on arrival.
There is a licensed bar and catering at the venue providing a delicious range of snacks, light meals and hot and cold drinks.
BYO alcohol is not permitted at Moonlight Port Douglas, however you are welcome to bring your own food. We have a fully licensed bar on site selling alcoholic beverages.
It is possible to bring dogs to Moonlight Cinema venues. We love seeing happy pooches enjoy our beautiful site!
Please just take note of a few house rules: If a dog is brought into the venue it must be kept on a short leash (2m or under) at all times. The owner is required to respect the park as well as other patrons by picking up after the dog and keeping it quiet during the film. Please bring a drinking container and plenty of water for your dog.
Aggressive dogs will be denied entry. If a dog becomes aggressive or fights with another dog once inside the venue, the owner will be told to immediately remove their dog from the venue. Dogs classified as “dangerous” or “restricted”, and dogs needing to be muzzled, will be denied entry. If you are uncertain about the definition of “dangerous” and “restricted” dogs, please contact us via the General Enquiries form.
Moonlight venues are largely smoke-free. However, every venue has a designated smoking area. Any person wishing to smoke is required to enter the designated smoking area.
Disabled toilet: Yes.
Wheelchair viewing area: Patrons in wheelchairs may be asked to sit with patrons who bring chairs at the rear.
Paved pathways: Yes. Patrons may take advantage of paved pathways for entry / exit to the site as well as nearby toilets.
Disabled parking spot: There is plenty of parking in the QT car park, which is a short distance from the cinema site.
Audio Induction Loop: Unfortunately we don’t have an audio induction loop system at Moonlight Cinema Port Douglas. Apologies for any inconvenience.
Cine Buzz Members: $13 (Join Now… it’s free!)
Seniors and children 3-15 years of age: $13
Family Pass: $50 (2 adults/2 children or 1 adult/3 children. Valid for General Admission tickets to selected G & PG classified films only.)
*$1.20 booking fee per ticket booked online.
It’s the smartest way to go! All vouchers and tickets are subject to availability.
Redeeming your gift voucher online is the only way to ensure you entry to the session you wish to attend. Please note that gift vouchers are paid tickets, and as such can be used for nights marked NFT (No Free Tickets).
First you will need a Cinebuzz membership account. You can earn great rewards including exclusive screenings and free movie tickets, so Join Now…it’s free!
The $13 ticket price will appear on the booking page, as long as you are logged in to your Cinebuzz account. Need more help? Here’s an illustrated Step-by-Step Guide
You can redeem your voucher online in advance of the session you wish to attend, or present your voucher at the Box Office in exchange for an admission ticket. Please note this voucher does not guarantee admission unless booked online.
Tickets are subject to availability. Terms of Sale apply. You can view our full Terms of Sale here.
We accept Event Cinemas Gift Cards for online ticket purchases and at Moonlight venues. You can use them for tickets, food & drinks and bean bed hire. Event Cinemas Gift Cards are the plastic gift cards which are pre-loaded with a value between $15-$150.
We do not accept Event Cinemas individual ticket vouchers, including:
Click here to purchase Moonlight Cinema individual ticket vouchers online.
After making a booking, a confirmation page will load and you will automatically receive a tax invoice and your print-at-home tickets by email. This email will usually come through in a few minutes but please allow up to 24hrs. Moonlight Cinema makes every effort to ensure that emails are delivered swiftly to your inbox, however they are occasionally filtered out by spam or junk mail programs. If you do not receive your confirmation email, please check your Junk Mail folder.
If you are certain you have not received the confirmation email – the next step is to check your bank or Paypal account for signs of a successful transaction. If the transaction has been confirmed and money debited – this means that the booking has gone through but there was a problem with the email address you entered when you made the booking. Typographical errors are common, especially when booking on a mobile device, and this is the most likely reason for your ticket email not arriving.
In this case, please be assured that Box Office staff can locate your booking on site, and will be able to print your tickets on the night.
If you are still concerned, and would like further help locating your tickets, please contact us via the Resend Tickets form. But we advise that there can be a 3-day expected response time on email enquiries, so if your session is imminent the best thing to do is have our friendly Box Office staff locate your tickets on the night.
Yes. Head straight to the gate with the tickets displayed on your smartphone/tablet screen.
Student/Concession – To purchase a student/concession ticket, you must provide a valid student, transport concession or unemployment card.
Senior – To purchase a senior ticket, you must provide a valid seniors, pensioner or health care card.
Carer – Carers attending a disabled person will be admitted free of charge by identifying themselves at the gate with the person they are caring for. For more information on Carer tickets click here.
Alternatively, present your current EVT or YHA membership card or PCCU credit card at the venue box office to receive the student/concession price.
All bookings are final, and we do not refund or exchange tickets for a mistaken booking or change of mind. Refunds and exchanges will not be made for inadvertently booking the wrong session. Please check the session details carefully on each page of the booking process. The session date, time, film title and city are available for review at each step of the process.
Refunds will not be given for a cancellation or termination due to adverse weather conditions, but replacement tickets are offered. (See Weather FAQs for further details)
For full details of our refund policy please refer to our Terms of Sale here.
All bookings are final, and we do not refund or exchange tickets. Refunds and exchanges will not be made for change of mind or inability to attend. We ask that you please check the session details carefully on each page of the booking process before you book. If you are unable to use your tickets, you are more than welcome to have a friend or family member use them in your place.
As an outdoor event Moonlight Cinema is subject to weather. We try to go ahead with screenings wherever possible, and do not cancel for light/intermittent/potential rain. We strongly recommend you bring wet weather gear to screenings in case of rain.
Screenings will be cancelled only if the weather poses a safety threat to patrons and staff. Screenings are cancelled based on the conditions on site. We try to cancel as early as possible, however as weather conditions are unpredictable we may have to cancel close to or during the screening. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night and acknowledge that tickets will not be re-validated unless a screening is cancelled by Moonlight Cinema.
In the rare event that a session is cancelled, ticket holders will receive an SMS and an EMAIL, we will update the movie listing on our WEBSITE and we will post a notification on FACEBOOK. In addition, SIGNAGE will be erected on site. You will then be able to use your Moonlight Cinema tickets to re-book for another session.
For complete Terms of Sale, please click here.
*Moonlight Cinema Head Office often does not receive advance notification of a cancellation due to adverse weather, and so are unable to advise patrons of a cancellation. Please wait for the SMS and/or email from the Venue.
In the event of a weather cancellation, all tickets are validated to swap into another session in the 2016/17 Summer Season. There are two options:
If you purchased your ticket online: You are now able to re-book online in advance of the new session you wish to attend. Please Click Here and follow the prompts. Please note you will need to have your booking reference code handy. This is located on the confirmation page when you make your booking, or on the receipt page of your Print-At-Home tickets. It is the 7-digit code beginning with “W”, NOT the individual ticket code.
If you purchased your ticket at the Box Office: Simply bring your rainout ticket to the session that you wish to attend. Tickets are subject to availability. Please bring the original ticket to be scanned at the gate – this way you avoid queuing at the Box Office. Terms of Sale apply.